Refund policy

We want you to be completely satisfied with your purchase.

Due to the nature of fragrances and personal care products, we only accept returns if the product is:

• Unused and unopened
• In its original packaging
• Returned within 7 days of delivery
• Damaged or incorrect upon arrival

Products that have been opened or used cannot be returned for hygiene and safety reasons.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of receiving your order with:

• Order Number
• Photos of the product
• Photos of the package

We will replace the product or issue a refund after verification.

Refunds

Once your return is inspected, we will notify you of the approval status.

If approved, your refund will be processed within 5–10 business days using your original payment method.

Shipping charges are non-refundable.